WAPPoint Helpdesk Knowledgebase Card Machines Pocket POS / Tap On Phone App
PocketPOS - Device not charging

PocketPOS - Device not charging

  • Test the charger by plugging your phone into the Pocket Pro charger or try to charge the device with a similar android phone charger. If that does not work then the charger is faulty. If it does charge other devices, then the device is faulty.
  •  If the battery is completely flat do not use a computer or laptop to charge the device. Use a plug
  • When Plugging in the charger, does the device’s LED light up? If so, then this is a battery problem and the device needs to be replaced.
  • Also, verify that you plugged in the charger correctly.
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Pocket POS / Tap On Phone App
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