Operating Hours

Kindly Note: We respond to support tickets during office hours only Monday - Friday (09:00-16:00). For urgent assistance, please call 021 3000121 (24-hour support, 7 days a week)

Knowledgebase

  • Top articles
PocketPOS - I have two mobile phones, can I link them both to one PocketPOS™ with the same log on credentials?

Category: Pocket POS / Tap On Phone App

Error: CVV2 failed

Category: eCommerce Online Payments

MiniPOS APQT / PrintPOS APW3 - Error Codes

Category: MiniPOS APQT / PrintPOS Card Machine APW3

PocketPOS - 'Duplicate Merchant Reference number' or 'Error code 225'

Category: Pocket POS / Tap On Phone App

Why does an international payment not go through on my online payment portal

Category: eCommerce Online Payments

PocketPOS - How to I make a sale on the device

Category: Pocket POS / Tap On Phone App