WAPPoint Helpdesk
Knowledgebase

Knowledgebase

Card Machines
Online Payments
VAS App (to sell airtime & electricity)
Point Of Sale (POS)
General

Articles in this category

MiniPOS APQT / APW3 - Error:([E07112] Please submit your work key first)

-This error means that the cashier app has timed out -To fix the error, log out and close the cashier app completely (do not minimize) -Re-open the cashier app and reattempt your transaction  
MiniPOS APQT / APW3 - Error:(java.net.Socket Timeout

When you get this error do the following:

AddPay- Sims not registering signal (Activate & Deactivate SIMs)
WAPPoint Point Of Sale - Syncing App to Server.

To connect your Local POS with you App, there are a few steps to make sure that your Local POS and your App sync with each other. This is how;
How to setup your card machine to work with Oddysey Point of Sale

In the cloud system, you will need to set up the Addpay connection for the card payment payment method to work with your card machine. Login at https://bo.odysseysoftware.co.za/ with your user credent...
  • Top articles
  • Latest articles
PocketPOS - I have two mobile phones, can I link them both to one PocketPOS™ with the same log on credentials?

Category: Pocket POS / Tap On Phone App

Yes, a PocketPOS™ device can be paired with multiple smartphones, tablets and iPads using the same log-on credentials. Each will need to be paired one at a time with the PocketPOS™ to operate, which ...

Why does an international payment not go through on my online payment portal

Category: eCommerce Online Payments

If you have an overseas customer trying to pay on your website or online payment link with an international card and it keeps failing please keep the following in mind: International cards can only go...

PocketPOS - 'Duplicate Merchant Reference number' or 'Error code 225'

Category: Pocket POS / Tap On Phone App

This can happen when there is a dip in the mobile internet connection or if you are using your own reference numbers and you have used this number before. Every transaction requires a unique reference...

MiniPOS APQT / PrintPOS APW3 - Error Codes

Category: MiniPOS APQT / PrintPOS Card Machine APW3 / TabletPOS APT1

In messages from the server, this represents the response code from the authorizer. The following action codes are generated by TermApp.ISO: 300 File action successful 301 File action unsupported 302 ...

Error: CVV2 failed

Category: eCommerce Online Payments

What does it mean when you get an error CVV2 on your online payment platform ?   If your order failed and you received an error saying Decline CVV2/CID, the CVV code entered when you checked out is in...

PocketPOS - How to I make a sale on the device

Category: Pocket POS / Tap On Phone App

Make sure that your Smartphone is successfully paired with the PocketPOS device Login with the User Group, User Name & Password as supplied to you by WAPPoint Enter the Amount & your invoice ...

Why is my payments taking so long to reflect in my bank account?

Category: Billing & Accounts

Understanding how our payments work: All the transactions banked before 9pm in the evening is processed the next day, for the banks to pay out the funds to us during that day. (the PrintPOS/MiniPOS de...

How to setup your card machine to work with Oddysey Point of Sale

Category: Knowledgebase

In the cloud system, you will need to set up the Addpay connection for the card payment payment method to work with your card machine. Login at https://bo.odysseysoftware.co.za/ with your user credent...

Select your Device

Category: Card Machines

MiniPOS  or PrintPOS or TabletPOS Help PocketPOS or PhonePOS Help Urovo (Black) PrintPOS Help WPNM or WPI (Green) PrintPOS Help

Hive Document Filing

Category: WAPPoint Hive

Hive Import Stock Transfer Invoice

Category: WAPPoint Hive

Hive Invoice details

Category: WAPPoint Hive